Refund Policy

  • Non-Refundable for Customized Products

    All products are custom-made according to the customer’s specifications. Once an order is confirmed and production has begun, it cannot be cancelled, modified, or refunded.

  • Quality and Delivery Guarantee

    We guarantee that all customized products are produced according to the order specifications and are carefully inspected before shipment. If your item arrives damaged during transit or has a defect, please contact us within 7 days of receipt, and we will actively work to resolve the issue.

  • After-Sales Support Commitment

    While customized products are non-returnable and non-refundable, please rest assured that we are committed to providing full after-sales support and will assist you with any issues you may encounter during use.